In an emergency, do these before you dial
A burst pipe or backed-up line does damage by the minute. These steps take under a minute each.
Close the nearest valve
Find the shutoff under the sink, behind the toilet or at the water heater. If none works, shut the main valve near the meter. Turn it clockwise until it stops.
Leave if you smell gas
Get everyone out, then call 911 or CenterPoint Energy from outside. Do not use switches, lighters or a phone inside. We do not diagnose gas leaks by phone.
Stay out of standing water near power
Water around a panel, outlet, sump pump plug or electric water heater can shock you. Wait for help rather than wading in.
Stop using the drains
If sewage is rising or several fixtures gurgle, stop flushing and running water. Every flush adds to the overflow.
What to have ready when you call
You do not need all of these. Whatever you can gather helps the plumber decide on tools and first steps.
- The service address, including the nearest cross street or landmark such as US 36 or Avon Avenue.
- What you see, hear or smell, and when it started.
- Which valves or breakers you have already turned off.
- For a water heater: gas or electric, tank or tankless, and roughly how old it is.
- For a drain problem: which fixtures are affected and whether the basement floor drain is involved.
- Whether you rent, own or manage the property, since a landlord may need to approve work.
- A callback number that works if the call drops.
How a call goes
The conversation is short and practical.
- 1
You describe it
Start with the symptom, not a guess at the cause. Water on the floor, a smell or a sound is plenty.
- 2
We give first steps
You are told what to shut off or avoid, and whether the problem can safely wait for a daytime visit.
- 3
A visit is arranged
Same-day appointments are offered when available. No arrival time is promised, since the job ahead of yours and the roads change it.
- 4
Price before work
After the plumber diagnoses the problem on site, you get a clear price before work starts. Scheduling and payment are settled by phone.
Where to find us
The business address is 5151 E US Highway 36, Avon, IN 46123. US 36 runs east-west through Avon, about 13 miles from downtown Indianapolis and about 7 miles from central Danville. Use that when giving a plumber directions to your own address, not ours, since every job is handled at your location.
The business email is contact@247plumberavon.com for records, but jobs start by phone only. Hours are 24/7, every day of the year.
Ready with the address and a description? Call the plumbing line now.
☎ Call (317) 740-1302Which problem is yours? A quick routing guide
A cold shower or a puddle at the tank belongs to water heater repair. Sewage or slow draining in several places points toward sewer line cleaning. A single slow sink is usually drain cleaning.
A split pipe or a wet wall is covered by burst pipe repair. You do not need to pick the right category before calling, since the plumber sorts it out. The full services list is there if you want to read ahead.
Towns we answer calls from
The line takes calls from Avon and nearby towns, including Plainfield, Brownsburg and Danville. Clayton, Camby, Mooresville and the Indianapolis west side also call in. Check the service area page for ZIP codes and distances.
If you are not sure whether your address is covered, call and ask. The answer takes seconds.
Verify a plumber before you let anyone in
Indiana licenses plumbing contractors and journeyman plumbers through the Professional Licensing Agency. Use the verify-a-license tool at mylicense.in.gov, and ask who the licensed plumber on your job is. This works for any contractor, including us.
Permits, utilities and who to call besides us
Some problems belong with someone else first. A gas smell goes to 911 and CenterPoint Energy. A water main break in the street goes to Citizens Water. Permit rules vary by job, so ask the Avon Planning and Building Department at 317-272-0948, open weekdays 8 to 4:30 and closed daily 11:30 to 12:30.
If you plan to dig for a buried line, call 811 first. Underground utilities are not always where you expect.
Codes, licensing and 811
Plumbing work in Indiana follows the state plumbing code (675 IAC 16), and the Indiana Plumbing Commission licenses plumbing contractors and journeyman plumbers. You can check any plumber through the license lookup at mylicense.in.gov before work starts, and you should call 811 before any digging.
Codes and standards decide what is allowed on a given job, so ask which ones apply to yours.
Contact questions
Call (317) 740-1302. The line is answered 24/7, including nights, weekends and holidays.
No. All jobs start with a phone call so the plumber can ask the right questions and tell you what to shut off while you wait.
Yes, the line is answered 24/7. Same-day appointments are offered when available, and no arrival time is promised.
The address is the business location. Plumbers come to you, so there is no need to visit. Call first for everything.
Call and give the address. We serve Avon and nearby towns, and the plumber can confirm quickly.
Payment is arranged by phone. Ask which methods apply when you call, and expect a clear price before work starts.